Delete Your Instagram Data from CTopia

Request deletion of data CTopia received from Instagram/Meta.

What gets deleted

When you request Instagram data deletion, CTopia removes all Instagram-derived data we hold, including:

  • Your Instagram PlatformConnection (profile, sync state, DM sync checkpoints)
  • Instagram content imported into CTopia (media, captions, thumbnails, metrics)
  • API-verified Instagram metric history (followers, views, engagement)
  • Instagram direct messages synced into CTopia
  • Instagram-derived fields on your creator profile (handle, URL, follower counts, engagement rate)

What is NOT deleted

This request only removes Instagram-derived data. The following are preserved:

  • Your Instagram account (this does not affect your Instagram account itself)
  • Your CTopia account and creator profile (non-Instagram fields remain)
  • Contracts, invoices, and campaigns
  • Manually created CRM relationships and contacts
  • Other platform integrations (TikTok, YouTube, etc.)
  • Manually entered metrics and screenshot evidence

Full CTopia account deletion is a separate request. Contact support@ctopia.co to delete your entire CTopia account.

How to initiate deletion

  1. 1Go to your Instagram settings → Apps and Websites (or Meta Account Center → Connected experiences).
  2. 2Find CTopia in the list of connected apps and select Remove.
  3. 3Meta will automatically send CTopia a data deletion request. We process it immediately and you'll receive a confirmation code.
  4. 4Use the confirmation code below to check the status of your deletion request at any time.

Check deletion status

Already submitted a request? Enter your request ID to check its status.

Questions? Contact support@ctopia.co

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